FAQs

What forms of payment do you accept?


We receive our payments via Stripe.

How secure is this store?


This store uses Stripe for payments, Stripe automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).

Is my credit card information safe?


Yes. The entire payment process is handled by Stripe, a credit-card processing service used by many major websites. We never get access to your credit card number or any other personal information.

Discount Codes


Please be advised that all discount codes expire in 30 days from the date the code is issued. Certain products are excluded. Please read item description for details on excluded products, this may vary from time to time.

Can I pay with PayPal?


No, sorry. We only accept payments via Stripe.

When will I receive my order?


All pre orders are shipped within 3 business days from release date. All in stock merchandise is shipped within 3 business days from purchase date.

Cancelled Orders


All pre orders are Final. Returns are only accepted on in stock merchandise.

Returns


If you have contacted us and we have agreed to your return, you will have 7 business days to return the item to us with a 20% restocking fee. Item must be returned in the original box or packaging.

Note:


We take credit card fraud very seriously. For the protection of card holders and ourselves, orders that appear fraudulent may be held for manual review. If necessary, a representative will email you to verify the order. If we are unable to contact you within a reasonable period of time, the order may be canceled.

Manual review may delay the shipment and delivery of your order. We reserve the right to cancel any order before it is shipped.